International Patient Services

International Patient Services

We have many programs available to international patients, to make their health care experience as comfortable as possible.For help finding the right doctor, booking travel, or getting access to the medical information you need, we are here for you.

Support And Care For Our Global Community

Our commitment to providing quality service to our international patients matches the caliber of care you expect to receive at NG Hospitals. We offer an individualized approach to serving the unique needs of our international patients before, during and after your visit.

When you work with International Medical Services to arrange your medical care, you are paired with a member of our team who is an expert in addressing your unique needs. We are committed to making each patient’s stay an exceptional experience.

Our services include providing help with the following:

Remote Consultation

You will, of course, have to travel for actual treatment, but we can streamline that by giving you advice and information regardless of your current physical location.Just give us your medical details, outlining your problem and attaching reports (x-rays, CT/MRI scan, USG, pathological reports etc) or a summary of observations based on them.
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Scheduling Appointments

Our International Patient Services team will help you with scheduling appointments with your doctors. You can also use the Book an appointment link to do it yourself.

End To End Assistance During Stay

Our International Patient Services team will smoothen your stay at every stage, from the moment you arrive till you go back. They will:

Once you confirm your visit to our facility for medical treatment, we will send a visa requisition letter to the Indian Embassy in your country. A copy of the letter will be marked to you.

Please send us the following details via email if you want us to send a visa requisition letter to the Indian Embassy in your country:

Visa & Travel Assistance
Assistants With Hotel Booking

Depending on your budget, we can arrange accommodation for you and your attendant close to the hospital at nearby guest houses, service apartments or luxurious hotels.

Facilities like hospital visits, on-call doctor, cab services and emergency ambulance can also be arranged by us.

Airport Transfer

Before your arrival, our International Patients Services Team will send you the name and contact details of the staffer being sent to meet you. This person will escort you to the hospital or accommodation. If you are unable to find the person sent to pick you up, all you need to do is call our hospital helpline.

Payment Options

For your convenience we offer a number of payment modes:

Wire Transfer:Transfer money directly from your bank account to Vadamalayan Hospitals Private Limited’s account it takes about 7 working days for the funds to be credited. Send us the scanned copy of the money transfer receipt; this will be used to help you settle your bill. On discharge, any excess amount will be refunded to you and any shortfall will have to be paid in cash.




If your medical insurance policy covers services rendered overseas, we will be happy to discuss payment options with your insurance provider.